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SOFT SKILLS COURSE

More than 77% of employers are finding that recent graduates are unprepared to succeed in the workforce because they lack foundational “soft skills.”

Soft skills, often called people skills or emotional intelligence, are defined as the ability to interact amicably with others. The term soft skills covers a wide range of skills as diverse as teamwork, time management, empathy and delegation.  They are personal attributes that can affect relationships, communication, and interaction with others.  Soft skills are an essential part of improving one’s ability to work with others and can have a positive influence on furthering your career. 

The following course outline (shown below) illustrates the US Online Academy skills and breaks down the specially designed modules that will be covered by students.

Complete course outline

MODULE 1: INTRODUCTION TO SOFT SKILLS: “NAVIGATING PROFESSIONAL SUCCESS”
1.1 – Introduction to Soft Skills: Navigating Professional Success
1.2 – Significance in the Professional World
1.3 – Complementing Technical Skills

MODULE 2: INTERVIEW PREPARATION: “NAVIGATING THE GATEWAY TO SUCCESS”
2.1 – Résumé Building and Cover Letters
2.2 – Interview Etiquette and Techniques:

MODULE 3: KEY SOFT SKILLS FOR CAREER SUCCESS: “A HOLISTIC APPROACH TO PROFESSIONAL EXCELLENCE”
3.1 – Communication Skills
3.2 – Teamwork and Collaboration
3.3 – Interactive Scenarios to Enhance Adaptability Skills

MODULE 4: EMOTIONAL INTELLIGENCE: “THE CATALYST FOR PROFESSIONAL EXCELLENCE”
4.1 – Understanding and Managing Emotions in the Workplace:
4.2 – Empathy and its Role in Professional Relationships
4.3 – Self-Reflection Exercises to Enhance Emotional Intelligence

MODULE 5: EMBRACING DIVERSITY & INCLUSIVITY: “FOSTERING A HARMONIOUS GLOBAL WORKPLACE”
5.1 – Understanding the Importance of Diversity and Inclusivity
5.2 – Learning to Respect and Celebrate Differences
5.3 – Inclusivity in Interactions
5.4 – Conclusion and Final Thoughts:

MODULE 6: NETWORKING & PROFESSIONALISM: “FORGING CONNECTIONS IN THE PROFESSIONAL LANDSCAPE”
6.1 – Importance of Building a Professional Network
6.2 – Online and Offline Networking Strategies
6.3 – Developing and Maintaining a Professional Online Presence

MODULE 7: CONFLICT RESOLUTION: “NAVIGATING CHALLENGES IN THE PROFESSIONAL LANDSCAPE”
7.1 – Recognizing and Addressing Workplace Conflicts
7.2 – Strategies for Constructive Conflict Resolution
7.3 – Role-Playing Scenarios to Practice Conflict Resolution Skills

MODULE 8: ADAPTING TO CHANGE: “NAVIGATING THE EVER-CHANGING LANDSCAPE OF YOUR INDUSTRY”
8.1 – The Ever-Changing Nature of Industries
8.2 – The Need for Adaptability
8.3 – Strategies for Successful Adaptation
8.4 – Professional Journey and Life Lessons

MODULE 9: CONCLUSION & ACTION PLAN: “A BLUEPRINT FOR ONGOING SUCCESS”
9.1 – Recap of Key Soft Skills Covered
9.2 – Individual Reflection on Personal Strengths & Areas for Improvement
9.3 – Development of a Personalized Action Plan

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